Hong Kong
P2P
Since 2024
Xapo is one of the online wallets available with Android and IOS. They also provide a peer-to-peer Bitcoin exchange for their users. Xapo is well known for its vault security. Xapo vault is located inside a decommissioned Swiss military bunker. The platform is designed for all type of users.
Xapo is designed for mobile device users. They provide an application with several features but without customer service. Users are expected to find any information they need by checking the FAQ section or by posting their questions or complaints on several other web forums.
Crypto Currencies Support
Traditional Currency Support
- Euros (EUR)
- US Dollar (USD)
Language Support
- English
- Spanish
Country Support
- Australia
- Canada
- China
- European Union
- Hong Kong
- Japan
- Most Africa
- Most of Asia
- Most of Eastern European Union
- Most of Latin America
- Most of the Middle East
- New Zealand
- Norway
- Russian Federation
- Singapore
- Switzerland
- Turkey
- United Kingdom of Great Britain and Northern Ireland
- United States of America
Platforms Systems
- Desktop APP
- Mobile App
Xapo claims security to be the foundation of their company. Users' funds are kept inside a decommissioned military bunker in Attinghausen, Switzerland. In the event of an issue regarding any transaction, Xapo will review the order details and return the funds to the appropriate party. Logging into your Xapo account requires a 6-digit code.
Summary:
Xapo was founded by the Argentinian entrepreneur Wences Casares. The company is based in Hong Kong and has an office in Palo Alto, California. The services provided are available worldwide and the funds are stored in Attinghausen, Switzerland.
Summary:
Xapo offers some particularly useful features for a daily trader. Unfortunately, their functions are limited to trading Bitcoins. They tend to lose credibility because they don't have active customer service and users have been posting complaints all over the internet regarding blocked accounts, lost funds, and cancelled transactions, which may be reason not to use their services.
Deposit/Withdrawal Options:
Deposit from bank account, Deposit using credit card, Deposit using 3rd party, Deposit using an ATM (Special BTC ATM), Withdrawl funds to bank account, Withdrawal funds to credit card, Withdrawal funds through a third party, Withdrawal from ATM (Special BTC ATM), Send/Receive Crypto
Functionality:
XAPO allows both institutional accounts and regular user accounts. With an institutional account, one can assign an admin or owner role to different users. Payment methods are subject to availability within the user's country of residence. When a user opens an order with a teller, the value of the order is held by XAPO as a backup in case anything happens.
Most common
customer complaint:
No customer support, blocked accounts and lost funds, issues regarding registration